Item not on file - The item that is trying to be updated in RETAILvantage could not be found on the sale.Īction: Research in Dispatch track and RETAILvantage to determine why the item is no longer on the sale. Invalid Deliver Via - The deliver via trying to be updated is not on file.
The sale will be updated with the deliver via, stop, and delivery window.Īction: Research in DispatchTrack why the delivery was not completed. In Transit - The sale is marked as "In Transit" in DispatchTrack. Click "Import Data."ĭuring the import process, some of the common status errors you could expect to see are:Ĭancelled - The delivery is marked as "Cancelled" in DispatchTrack.Īction: Research in DispatchTrack why the delivery was cancelled. To import a different file, click the magnifying glass and search for the file to be imported.
#DISPATCH TRACK ARCHIVE#
To accept the XML file previously created, click "Import Data." Once the import is complete, the XML file will be moved to the DispatchTrack Archive folder located in the DispatchTrack folder. Note: Each time this process is ran it will delete any log files older than 30 days. (Ex: C:\PROFITSYSTEMS\RVXXXX\DATA\LIVE\SUPPORTINGFILES\DISPATCHTRACK) The created XML file will be stored in the DispatchTrack folder within the supporting files folder and the file path will be the default for the data file to be processed. Updating Delivery Method and Selecting Delivered Items for Posting:Įnter the Delivery date for downloading data from DispatchTrack.Ĭlick "Download Data." Downloading the data creates an XML file from DispatchTrack that is to be used for updating the sales.
Note: The DispatchTrack integration does not support partial deliveries. Once the delivered items are selected for posting through the import process, it is recommended to review the sales before posting. The deliver via, stop number,and delivery window will all be updated as long as the delivery status received from DispatchTrack is scheduled, in transit, started, reconciled, or finished.Īll deliveries that have a DispatchTrack status of finished or reconciled will be selected for posting and any item comments from the delivery will be updated on the sale. Updating Delivery Information and Selecting Delivered Items for PostingĬommon Errors during the DispatchTrack Import This topic contains multiple subjects, please complete the setup requirements before trying to run the DispatchTrack import. The DispatchTrack import process also eliminates going into each sale and selecting the delivered items for posting or manually updating the delivery method, stop and delivery window.
#DISPATCH TRACK SOFTWARE#
Automating the scheduled delivery information eliminates the sales staff from searching two different software packages to find the status of a delivery. Once the deliveries are complete, the DispatchTrack import selects the delivered items for posting. Once the routing is completed in DispatchTrack, the DispatchTrack import automates the delivery process by updating the existing sale delivery window and stop number. RETAILvantage has ability to import delivery scheduling from DispatchTrack. DispatchTrack Import DispatchTrack Import
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